CANCEL/ LATE /REFUND

At Celestial Oasis Spa, we are dedicated to providing you with a personalized experience for all of our services. Unfortunately, we do not offer any refunds on any of our services. We strive to provide you with the best possible outcome for your treatments, and we ask that you inform us of any known allergies or health conditions that may impact your experience to avoid any undesirable results. 

We appreciate you taking the time to review our policies. We hold our policies in high regard, as they serve as the foundation of our operations. We also understand that respect is a two-way street, and we strive to treat our customers with the utmost respect and fairness. Thank you for your trust and partnership with us.

If you need to cancel your reservation, please do so at least 48 hours before your scheduled service time. Please note that the deposit attached to your reservation will be forfeited upon cancellation. If you cancel after the 48-hour window, the remaining balance will still be collected as we cannot guarantee that we can fill that reservation with short notice. We ask that you please reschedule or cancel at least 48 hours before the beginning of your appointment or you may be charged a cancellation fee of $25.

Groupon voucher holders are not charged at non-refundable deposit.